Michel Falcon

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Company Culture Expert, CEO, Bestselling Author, and Keynote Speaker

Michel Falcon is a hospitality entrepreneur, keynote speaker, author, and advisor.

His most recent company, Brasa Peruvian Kitchen, a fast casual restaurant brand, started during the pandemic and has grown to become a multi-million dollar business with locations in Toronto and New York.

The strategies and philosophies on company culture, employee experience, customer experience, and leadership that Michel shares on stage are the same ones he’s using within his organization. He walks his talk!

Before Brasa, Michel grew a hospitality company in Toronto with restaurants earning $20,000,000 in revenue and 100’s of employees. Michel has been hired by companies like McDonald’s Subway, Electronic Arts, BlueCross BlueShield, Lexus, JP Morgan Chase and
dozens of others to advise them on their strategies and has been welcomed to their stages.

Michel is the author of the book, People-First Culture: Build a Lasting Company By Shifting Your Focus From Profits to People.

He is also the founder of the Falcon Leadership Academy.

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Speaking topics

Creating Confidence in Every Employee to Build Happiness, Engagement and Performance

In this keynote presentation, Michel shares proven and affordable philosophies and strategies to build your highest performing team ever even in tough labour markets. Throughout his time on stage, Michel will engage the audience to think differently about how they attract and manage performance amongst their teams to create a truly unique workplace.

Building a Company Culture That Attracts Top Talent, Retention, and More

No two company cultures are the same. In this keynote presentation, Michel will share stories of organizations dating back decades to draw direct lines to company culture, performance, and building a lasting company in any industry.

Creating strategies to build a customer experience your industry has never seen before

A remarkable customer experience is rooted in employee experience. Michel will share the actionable strategies that he uses within his business to compete in an extraordinary competitive industry. By the end of the keynote, the audience will have learned the intersection between customer serve, employee engagement, and building a leading brand.

People First Culture Leadership: The Intersection of Stewardship, Benevolence, and Performance

Michel describes his leadership style as “kind performance.” During this keynote, Michel will share the leadership strategies he uses to manage team members across different levels on a company (team members up to executives) and in multiple countries. Throughout the presentation, Michel will also share the leadership lessons he’s learned from Cirque De Soleil, the arts, music, and professional athletes.

Steer Your Career: How Anyone Can Build a Career of Their Dreams and Enjoy Life

In 2007, Michel was a call center agent working within the Best Workplace in Canada according to McLean’s Magazine. Today, he’s a best-selling author, managing multi-million dollar companies and having worked with some of the most recognizable brands in the world. During this keynote, Michel will share the actionable strategies that anyone can follow to build a remarkable career.

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